Duties and responsibilities

• Prepare tables with special attention to sanitation and order

• Attend to customers upon entrance

• Present menus and help customers select food/beverages

• Take/serve orders and answer questions or make recommendations for other products

• Collaborate with other restaurant servers and kitchen/bar staff

• Deal with complaints or problems with a positive attitude

• Issue bills and accept payment

• Promote dedication from customers

 

Qualifications

• Proven customer serving/ waitering experience

• Customer-oriented approach and patience

• Problem solving and decision making skills

• Hands on experience in cashier duties

• Excellent people skills

• Responsible and trustworthy

• Attention to cleanliness and safety

• Proficiency in English is a MUST, (other spoken and written languages will be an extra asset for this position)

• Computer literacy and familiarity with restaurant POS software

• Strong personality, motivational and people skills

• Culinary school diploma or BS degree in Tourism, Business Administration, food safety training will be considered a MUST.

 

Working conditions

The Restaurant Server position requires a person to work in special working conditions.

 

Special working conditions cover a range of circumstances from regular evening and weekend work, shift work, working outdoors and working with challenging clients.

 

The Restaurant Server MUST be accurate, and follow the time-schedule of the restaurant team.

 

Collaborate with all other departments for the best results, in the best manner, in good professionalism and good faith.

 

Inform of all the changes or requests of any/every guest/client to your colleagues which you work with at any given time at the restaurant.

 

The Restaurant Server is responsible for explaining, assisting and MUST be ALWAYS ON SITE so as for covering every need in all aspects of the guests/customers of the restaurant.

 

The Restaurant Server is responsible for the entire service on site from the moment the guests/clients arrive till the time they leave and must always collaborate with the other departments (kitchen, bar, beach cashiers) at all times for optimum results.

 

Physical requirements

The Restaurant Server’s position is a physically demanding position. You will be required to stand for extended periods of time, lift heavy objects, do repetitive tasks with few breaks, and be responsible for the entire payment methods and operations during service and also assisting guests that are residents of our suites.