Duties and responsibilities

• Assume the responsibility of receiving and sorting incoming payments with attention to credibility

• Manage the status of accounts and balances and identify inconsistencies

• Issue and post bills, receipts and invoices

• Check the validity of debit accounts

• Update accounts receivable database with new accounts or missed payments

• Ensure all clients remain informed on their outstanding debts and deadlines

• Provide solutions to any relative problems of clients

• Write thorough reports on billing activity with clear and reliable data

 

Qualifications

• Proven experience as billing specialist

• Adherence to laws and best practices in regards to dealing with customers and data

• Comfortable dealing with numbers and the processing of financial information

• Excellent knowledge of MS Office (particularly Excel) and computer literacy and familiarity with restaurant POS software

• Proficiency in English is a MUST, (other spoken and written languages will be an extra asset for this position)

• Results-driven and patient

• High degree of attention to detail and trustworthiness

• BSc degree in Finance, Accounting or BA

 

Working conditions

The Billing Specialist position requires a person to work in special working conditions.

 

Special working conditions cover a range of circumstances from regular evening and weekend work, shift work, working outdoors and working with challenging clients.

 

The Billing Specialist MUST be accurate, and follow the time-schedule of the restaurant team.

 

Collaborate with all other departments for the best results, in the best manner, in good professionalism and good faith.

 

Inform of all the billing and catalogue changes of any/every item (plate/beverage/ingredient) to the Restaurant Team at any given time at the restaurant, during your shift.

 

The Billing Specialist is responsible for the accurate and in time issuance of all receipts and/or invoices for all of the restaurant, bar and beach customers and suites guests.

 

The Billing Specialist MUST ALWAYS FOLLOW the instructions of the General Manager without hesitation or second thoughts or do something he thinks better.

 

The Billing Specialist is responsible for all the equipment of his post (cash machines, pc/laptop, printers, credit card machines, pos system and pda’s, pens, printing paper), all of the paperwork and for assisting the Restaurant Servers so as for the guests/customers to enjoy a detailed professional service experience from the moment they arrive till the time they leave from the restaurant/bar/beach/suites. The billing specialist must always collaborate with the other departments (reception, kitchen, bar, beach) at all times for optimum results.

 

Physical requirements

    The Billing Specialist’s position is a mentally demanding position. You will be required to check and issue all bills for the restaurant, bar, beach for extended periods of time, transfer charges to the guest’s suites, do repetitive tasks with one break, and be responsible for the entire operation of the billing department, pos system and collaborate closely with the Restaurant, Bar, Beach and Chef’s Team.